Everything you
might want to know

Yes. Seniors and people with disabilities get a discount on every visit, just mention it when you request your estimate. You're never paying extra for the flat-rate convenience either, since we price at or below what you'd typically find elsewhere in the Valley.

Yes. Haven Cleaning Company is bonded and insured, and every cleaner on our team passes a background check before their first visit. You're not letting a stranger into your home, you're letting in someone we've already vetted.

You pay online through a secure checkout when you book, which locks in your date and your price. The flat rate is settled up front, so the visit is the only thing left to handle.

Cancellation follows the same 24-hour rule as rescheduling. Text us at least a day ahead and you'll get a full refund. Inside 24 hours, we refund half, since your crew has already blocked the time for you.

No. Every service, one-time, weekly, biweekly, or monthly, works the same way: you can change or cancel your schedule any time. Book a single deep clean and stop there if that's all you need.

A standard clean covers the everyday stuff: kitchens, bathrooms, floors, dusting. It doesn't include inside the oven, inside the fridge, inside cabinets, baseboards, or window sills, that's what a deep clean covers. If it's been a while since your last real clean, we'll usually recommend starting there.

No. We bring everything, vacuum, mop, professional-grade products included. If you'd rather we use something specific, fragrance free, pet safe, whatever you already have under the sink, just leave it out and let us know when you book.

As little as a day or two in most cases. We confirm your exact date the same day you request an estimate, so the sooner you reach out, the more options you'll have for your first visit.